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Frequently Asked Questions
How do I cancel my subscription?
Cancel anytime from your Profile → Billing → Cancel Subscription. Your access continues until the end of the current billing period. No penalties, no cancellation fees.
Can I get a refund?
Yes — we offer a 7-day money-back guarantee on all first-time subscriptions. Email contact@ilove-accounting.com with subject 'Refund Request' within 7 days of your purchase.
Why isn't my progress saving?
Progress saves automatically every 30 seconds when you're signed in. Check that you're logged in to your account. If the issue persists, try signing out and back in.
Can I use iLove-Accounting.com on mobile?
Yes, the app is fully responsive and works on phones and tablets. All chapters, courses, and financial analysis tools are available on mobile.
How do I upgrade or change my plan?
Go to your Profile → Billing to upgrade, downgrade, or cancel your subscription at any time. Changes take effect on your next billing date.
Are the AI-generated problems accurate?
Our AI generates realistic, educationally accurate problems. While we strive for correctness, AI content may occasionally have errors. The platform is for practice purposes — always verify important calculations independently.